IT-Support: Difference between revisions

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Submit a live support request.
=== Submit a live support request. ===


1. Start Teamviewer.<br>
1. Start Teamviewer.<br>


[[File:Teamviewer-request-1.jpg|left]] <br>
[[File:Teamviewer-request-1.jpg|thum]]<br>




2. Press the "Help me" button <br>
2. Press the "Help me" button <br>


[[File:Teamviewer-request-2.jpg|frame|left]]
[[File:Teamviewer-request-2.jpg|thum]]<br>
 


3. Write the problem in the description and press the "Request support" button <br>
3. Write the problem in the description and press the "Request support" button <br>


[[File:Teamviewer-request-3.jpg|frame|left]]
[[File:Teamviewer-request-3.jpg|thum]]<br>
 


4. Now you could start a chat or simply press "OK" and wait for feedback. <br>
4. Now you could start a chat or simply press "OK" and wait for feedback. <br>


[[File:Teamviewer-request-4.jpg|frame|left]]
[[File:Teamviewer-request-4.jpg|thum]]<br>
 
 
'''Then I will be logged into your computer as quickly as possible and remote support can start.'''

Revision as of 11:46, 24 June 2021

Submit a live support request.

1. Start Teamviewer.

thum


2. Press the "Help me" button

thum


3. Write the problem in the description and press the "Request support" button

thum


4. Now you could start a chat or simply press "OK" and wait for feedback.

thum


Then I will be logged into your computer as quickly as possible and remote support can start.